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Use the form below for support, account questions, download access, privacy requests, and data deletion.
Support
Help & Support Form
If you need help with sign-in, permissions, weather lookups, or timeslip scanning, send racers, reviewers, and early testers here first.
Downloads
Distribution links
Public store listings are on the way. In the meantime, apply for early access and we will reach out with the best next step.
Legal
Policy links
Support FAQ
Common issues before they become support threads.
I cannot sign in or finish Google sign-in.
Try the email sign-in route first, then use the support form if Google sign-in continues to fail. Include your device type, app version, and a screenshot if possible.
Weather data is missing or inaccurate.
Check location permission status, confirm the track name if you used manual lookup, and try refreshing again. Weather and elevation depend on external provider availability.
Timeslip scan did not parse correctly.
Use a clearer photo if possible, keep the slip flat and well lit, and send support a sample if the issue is repeatable. Some scans may use AI-assisted fallback extraction.
How do I request data deletion?
Use the support form on this page to request account and data deletion until a self-serve deletion flow is added.